How do I reset my password?

Created by Jessica Hoi, Modified on Fri, 8 Nov at 6:04 PM by Jessica Hoi

Forgotten password

If you've forgotten your password, you can reset your password by:

  1. Go to the Login screen 
  2. Click Forgotten Password
  3. Ensure the email address is correct and click Request Reset


A reset link will be sent to the email and you can follow the instructions to reset it.


Update password on pata.pet

  1. Click on the Account icon/Profile picture on the top right

  2. Select My Account and then View Profile

  3. Click Edit Profile

  4. Under Security - Click Update Password to reset it

  5. Click Save


Update password on Pata Partners

  1. Click on the Account icon/Profile picture on the top right

  2. Select Profile

  3. Click Edit

  4. Under the Security - Click Update Password to reset it

  5. Click Save

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