Can I update group appointments?

Created by Jessica Hoi, Modified on Tue, 12 Aug at 11:10 AM by Jessica Hoi

Yes, you can update group appointments to do the following:



Add new appointment to the group

  1. Click on the Calendar icon on the side menu
  2. Find any appointment in the group and click on it
    • Any appointments in a group will show the below icon on the panel in the calendar
  3. Click Add on the top right, and select Add new appointment
  4. Select the date/time slot on the Calendar, under the Team Member performing the service
  5. Select the pet and then the relevant service/s
  6. Click Add
  7. Repeat steps 3-6 for any additional pets
  8. Click Save



Add existing appointment to the group

You can add individual appointments or appointments from other groups.


  1. Click on the Calendar icon on the side menu
  2. Find any appointment in the group and click on it
    • Any appointments in a group will show the below icon on the panel in the calendar
  3. Click Add on the top right, and select Add existing appointment
  4. Select the appointment
  5. Click Add
  6. Repeat steps 3-5 for any additional pets
  7. Click Save



Edit existing appointment within the group

  1. Click on the Calendar icon on the side menu
  2. Find any appointment in the group and click on it
    • Any appointments in a group will show the below icon on the panel in the calendar
  3. On the relevant appointment, click on the Actions dropdown and select View appointment
  4. Make the relevant changes (update the status, add notes, change the date/time, or update the service/s)
  5. Click Save



Remove appointment from the group

  1. Click on the Calendar icon on the side menu
  2. Find any appointment in the group and click on it
    • Any appointments in a group will show the below icon on the panel in the calendar
  3. On the relevant appointment, click on the Actions dropdown and select Remove from group
  4. Click Save


This will not delete the appointment, but remove it from the group and become an individual appointment.



Change status of a group appointment

  1. Click on the Calendar icon on the side menu
  2. Find any appointment in the group and click on it
    • Any appointments in a group will show the below icon on the panel in the calendar
  3. Select the 3 vertical dots on the top right
  4. Now, you can either change the status to:
    • Cancel the group
    • No show the group


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