How do I manage my pets?

Your existing pet information can be found under the Pets section of your account. To get there:

1. Click on the Account icon/Profile picture on the top right

2. Select Pets

From here, you can add a pet, update existing pet information, or remove them:

Add a Pet

1. Click Add Pet

2. You'll then need to input the following information:

   • Basic info - Your Pets name and Date of Birth. You can upload a picture of your companion, but this is optional.

     Note: If you don't know your pets birth date, don't worry too much and put in an estimate 

   • Pet info - Your Pet type and Breed. You can also add Gender, but this is optional.

   • Medical & Behaviour info - Behaviours, Medical conditions, and whether they're neutered/spayed and microchipped.

     Note: While this section optional, it's is really important as it tells Businesses everything they need to know about your Pet when booking with them. This then allows them to make any preparations necessary to make sure your Pet is as comfortable as possible and the service goes smoothly, so please include as much information as possible here.

3. Click Add

Update existing Pet

1. On the Pet you want to update, click on them to open the dropdown, and then select Edit Pet

2. Update the necessary info

   • You can also remove your pet here by clicking Remove

3. Click Save

Remove Pet

1. Click on the Pet you want to remove

2. Select Remove Pet

   Please note: Once your Pet has been removed, you cannot undo the action. However, appointment history will still be maintained in the Appointments section